Where it all starts
Thinking is a skill that must be learnt, just like any other workplace skill. As people and organisations develop their ability to think, then so they will enhance their ability to capitalise on opportunities, identify risks and address challenges and threats.
WHAT DOES THINK MEAN TO ORGANISATIONS?
Why is it that some organisations just seem to be in the right place, at the right time, with the right resources? What makes these organisations win contracts, work and continue to grow? Capitalising on the largest asset that any organisation has, it's people, enables your organisation to gain that competitive edge. TLICTM will help your organisation learn how to come first by getting your people to think more effectively and efficiently.
WHAT DOES THINK MEAN TO INDIVIDUALS?
Ever wondered about some people that you have worked with? They seem to know exactly what leadership needs to be applied to work or a situation at work and how to do it. In fact they make it seem easy. This is because they know their stuff. Good frontline staff will know their roles and responsibilities, and be able to relate best practice and how it might be applied in their work context. You don't know what you don't know, so to become knowledgeable means you put yourself in the best place to win. No longer will you be talked into another way.
THE ELEMENTS OF THINK
We have identified five core elements that we believe constitute the key areas of focus that a frontline manager requires to achieve success. Whilst by no means a definitive list, an understanding of these core elements will go a long way in ensuring the success of frontline staff.