Testimony Kris Harold

They always say time changes things, but you actually have to change them yourself - Andy Warhol

Managing change is a skilled activity that draws upon all the leadership and management skills of the individual. Frontline staff who are proficient in their ability to think, lead and influence will experience far greater success in the management of change, but even so the path forward can be challenging. Managing change requires an indepth understanding of how the individual themselves, and those being subject to the change are likely to react and being prepared to address any issues or concerns before they become a blockage to the desired outcome. Change is not achieved until it is firmly embedded - which may be seen as either a cultural change within the team or the organisation, or everyone working in a new way. This element provides frontline staff with insight and skills necessary to be effective in the management of change in the organisation.

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